![]() ![]() Log into the Windows client as a user with administrator-level access. The software installation and configuration requires administrator-level access to the Windows client. Single Client Installation Domain Group Deployment Single Client Installation Installing the software on a single client is accomplished through a standard Windows-based installer and a manual edit of a configuration file. Review the information below and select the process that best meets your installation requirements. 2ģ Installing MediaCentral UX Desktop MediaCentral UX Desktop Installation Guide The software can be installed locally on a single client or installed remotely on multiple clients through Domain Group Policy. Click the Download Now button and follow the prompts to complete the installation. Note: Mozilla Firefox does not need to be installed on your client to install this version of Flash Player. Select the option for FP 18 for Firefox NPAPI from the second pull-down menu. Select the appropriate operating system from the first pull-down menu. ![]() Open the web browser of your choice and navigate to: 4. If you do not have this version installed, complete the remaining steps in this process to obtain the required software. MediaCentral UX Desktop requires the NPAPI version of Flash Player. Verify your current version of Flash Player: As pictured above, multiple versions of Flash Player could be installed on your client. Open the Windows Control Panel and select Programs and Features. Ensure that you have the correct version of Flash Player and install or update if necessary. If the size of the application window is smaller than 1280x1024, some UI elements might not be displayed.Ģ Installing Adobe Flash Player MediaCentral UX Desktop Installation Guide The client software requires Flash Player to enable playback of assets in the Media pane. ![]() Screen Resolution A minimum screen resolution of 1280x1024 is required. For additional network port information, see Avid MediaCentral Platform Services Security Architecture and Analysis on the Avid Knowledge Base. Operating systems: Microsoft Windows 7, 32 bit or 64 bit Microsoft Windows 8.1, 32 bit or 64 bit Flash Player Adobe Flash Player v18 (NPAPI) or higher Network The application uses the same network ports to connect to the MCS servers as a web browser. System Requirements MediaCentral UX Desktop has minimal requirements and in most cases matches the requirements for a web browser. This application allows clients that rely on MOS plug-ins for MediaCentral UX / inews workflows to continue to operate as normal. MediaCentral UX Desktop is a client application incorporating an embedded version of Chrome v43 capable of replacing a traditional web browser as an access portal for MediaCentral UX users. MOS plugins create a bridge between production systems and popular newsroom management systems like Avid inews, adding functionality and streamlined workflows. MOS (Media Object Server) is an XML based communications protocol often used with newsroom production systems such as closed-caption generators and teleprompters. This essentially eliminates support in Chrome for software such as Java, Microsoft Silverlight and many MOS plug-ins which depend on NPAPI. In September of 2015, version 45 of the Google Chrome browser will depreciate support for Netscape Plugin Application Programming Interface (NPAPI) in favor of a newer architecture called Pepper (PPAPI). The following topics are included in this guide: System requirements Software installation Differences between MediaCentral UX Desktop and the MediaCentral UX web browser experience Troubleshooting Understanding the Desktop Application In January of 2014, Google retired the Chrome Frame plugin for Microsoft Internet Explorer which consequently retired support for MediaCentral UX on Internet Explorer. If none of these steps works, open a ticket and let us know that you have already tried these steps.1 Avid MediaCentral UX Desktop This document covers the introduction of the Avid MediaCentral UX Desktop application for Windows. In these cases, try selecting Reset All Layouts from the Layout Selector. We have found with Mac users, that these fixes don't always work. Close Chrome and MediaCentral | UX Desktop, then try again. Make sure the "Cached images and files" is checked and then click on the "CLEAR DATA" button.Ħ. Click on the "triple-dot" menu in the top-right of your Chrome browser.ĥ. Here are the steps, as of Chrome version 65:ġ. This resolves the issue with both the browser and the MediaCentral | UX Desktop application in many cases. This error message pops up instead of a clip in either MediaCentral | UX Desktop or the Chrome browser.Ĭlear the cache of the Chrome browser. MediaCentral Error: Clip Load Failed: 1102 Unknown Error Solution ![]()
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